The Chelsean New York Hotel

We had a very pleasant experience in this hotel. Do not expect a 5 star hotel, the room is small and it is not the cleanest, and there is a bar downstairs so if you are on the lower floors you will hear it but it is very comfortable, the AC works phenomenal and also the shower is great. The staff is amazing, really accommodating and friendly. We had to store our luggage because of a late flight and they did it with such grace. The location is absolutely perfect, close to everything that Manhattan has to offer, supermarkets, pharmacies, restaurants, coffee shops, several lines of subway and buses. We loved our stay and will stay again!

Jay at the front desk was prompt, very helpful, and courteous. He helped my colleague and I get accommodated very swiftly, especially us booking through Airbnb. Thanks jay!

Location is unbeatable—right in vibrant Chelsea on 25th St, steps from Flatiron Building, Madison Square Park, great eats, shopping, and subway lines (1/2/3/F/M at 23rd St). Super walkable to Penn Station, Empire State, and more—perfect NYC base. Rooms were clean and comfortable with good beds, but small (classic Manhattan) and a bit basic—no wow factor, though functional. Service was strong—friendly, attentive front desk staff made check-in smooth and helped with tips. Good value for the prime spot—would stay again for the location and staff! 4 stars.

I have to give 5 stars because the hotel staff was extremely helpful when I left some important items behind after checking out! They kept my belongings safe and shipped them to me overnight! Superb service! Otherwise, the rooms were fine, but would benefit from a deep clean. That said, the sheets and towels were always clean and the shower was always hot. The location was great and the surrounding area felt safe. This is a good, affordable option if you plan to spend most of your day out and about in the city. I would absolutely stay here again.

We stayed here for three days to be in close proximity to NYC & we were pleasantly surprised with this hotel. The rooms are quiet and we were placed on the 14th floor with a really nice view of the city. The rooms are a little dated and could definitely use a refresh as well as better cleaning as far as a few things being on the floor that were not from us. However, the beds were comfortable and clean as well as the bathroom & shower. The toilet did leak out the back slightly when flushed, but it was not a big issue, and I think it goes back to the hotel being slightly dated. I did like how our room was refreshed each time we left and came back!

Rooms are a bit old and blankets kinda dirty BUT service was incredible, staff are very friendly and accommodating. There is a bar at the lobby so if noise is an issue, bring earplugs or a sound machine. The location is AMAZING, walking distance to all the great attractions including Madison square park, Chelsea, Penn station, 34th ave and more. It’s all family friendly, lots of younger folks and families staying here so I always felt safe as a solo traveller.

One of the best hotels you'll find in New York, and quite affordable. We were surprised when we arrived at night to find a lot of children in the lobby. This is due to the discotheque that also serves as a dance hall on Sundays. The room was in perfect condition, and everything was very hygienic.

The hotel impressed us with its excellent central location. Almost all major sights can be reached easily by foot. The staff is extremely friendly and very accommodating. Whenever we needed anything, maintenance took care of it immediately. A special mention goes out to the hotel manager, Marie. She truly stands out with her positive attitude, great organization, and attention to detail. She made sure that everything ran smoothly and that our stay was absolutely wonderful and unforgettable. Thank you to the entire team at The Chelsean Hotel, New York, for everything. We truly appreciated our stay and would highly recommend this hotel.